Your Privacy Is Our Responsibility
Here is our complete and transparent account of how your personal information is collected, used, and kept safe on the boo88 platform.
1 Introduction
boo88 is a safe and reliable online gaming platform serving players in Bangladesh. We believe you should have full control over your personal information. This Privacy Policy ("Policy") explains how boo88 collects your personal information, what it is used for, who it may be shared with, and the measures we follow to protect it.
By creating an account on boo88 or using our services, you are considered to have accepted the terms of this Policy. We recommend that you read it carefully. If you have any questions, you can contact our support team.
2 What Data We Collect
boo88 collects various types of information to provide its services. This information is collected directly from you, or automatically when you use our platform.
2.1 Personally Identifiable Information
When you open an account on boo88, we collect the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Preferred language and currency (Bengali / BDT)
- National ID card or passport details if identity verification is required
2.2 Financial Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, or Rocket mobile wallet numbers
- Transaction history and amounts
- Dates and times of deposits and withdrawals
Note: We never store your full payment PIN or password.
2.3 Usage Information
When you use the boo88 platform, some information is collected automatically:
- IP address and device type
- Browser type and operating system
- Pages visited, session duration
- Game play history and betting logs (for compliance and fair play assurance)
- Login time and location data (geographic position, general level)
3 Purpose of Data Use
Every purpose for which your data is collected is specific. boo88 does not use your information beyond the following reasons:
Service Operations
To create and manage your account, process deposits and withdrawals, provide VIP program benefits, and deliver customer support.
Security & Verification
To verify identity, prevent fraud, carry out anti-money laundering (AML) processes, and ensure platform security.
Service Improvement
To analyze your gaming experience and improve service quality, introduce new features, and enhance platform performance.
Communications
To send important account-related notifications, security alerts, and, with your consent, promotional information.
Responsible Gaming
To monitor your gaming behavior and provide support where needed, and to keep responsible gaming tools effective.
Legal Compliance
To comply with applicable laws and regulations, and to respond to lawful requests from legal authorities.
4 Data Sharing & Disclosure
boo88 never sells your personal information. Data is shared with third parties only in limited and specific circumstances.
4.1 Service Providers
Only relevant information is shared with selected third parties for payment processing (bKash, Nagad, Rocket), game software (Pragmatic Play, Evolution Gaming, JILI, Spribe, and others), and technology infrastructure management. These partners are bound by confidentiality agreements with us.
4.2 Legal Authorities
Information may be disclosed to competent authorities when required by court order, government investigation, or applicable legal obligation. In such cases, we will only provide information that is lawfully requested.
4.3 Business Changes
In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. However, the protections in this Policy will continue to apply. We will notify you if such a change occurs.
4.4 What We Never Do
- We do not sell your information for marketing or advertising purposes
- We do not disclose information to third parties who are not under contract with us
- We do not use your information for unrelated marketing without your consent
5 Cookies & Tracking Technologies
The boo88 website uses cookies and similar tracking technologies. These are small data files stored in your browser that help the platform function correctly.
5.1 Essential Cookies
These cookies are essential for maintaining your session, keeping you logged in, and enabling security features. Without them, the platform does not work correctly.
5.2 Functional Cookies
These cookies are used to remember your language preference, display settings, and other personalized preferences.
5.3 Analytics Cookies
Used to analyze platform usage and improve services. This information is stored in aggregated and anonymized form.
6 Data Security Measures
boo88 uses industry-standard security technologies and practices to protect your personal information. Our security framework has multiple layers.
SSL Encryption
All data exchanged between you and our servers is protected by SSL/TLS encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems are in place to prevent unauthorized access and cyberattacks.
Regular Audits
Our security systems are regularly tested and updated to ensure protection against the latest threats.
Access Controls
Only authorized personnel can view user data, and only through strict identity verification.
7 Data Retention Period
boo88 retains your information only for as long as is necessary to fulfill the purposes described in this Policy, or for as long as applicable law requires it to be kept.
Active Account
We retain your information while your account is active. This is necessary for providing active services, security, ensuring fair play, and resolving disputes.
After Account Closure
Even after an account is closed, some information may be retained for a specified period for legal and regulatory reasons. Once that period expires, the information is securely deleted or anonymized.
Deletion Requests
If you request that your information be deleted, we will process that request. However, some information may be required to be retained due to legal obligations. In such cases, we will inform you in detail.
8 Your Rights
As a user of boo88, you have the following rights regarding your own information. Contact our support team to exercise these rights.
Right to Access
You can find out at any time what information we hold about you and how it is being used. We will provide a copy upon request.
Right to Correction
If there is incorrect or incomplete information in your account, you can request a correction. We will fix it as soon as possible.
Right to Deletion
In certain circumstances you can request that your personal information be deleted. We will comply unless a legal obligation requires us to retain it.
Right to Object to Processing
You have the right to object to the processing of your information for certain purposes, including marketing communications and profiling.
Right to Data Portability
You can request to receive your information in a structured, commonly used format.
Right to Restrict Processing
In certain circumstances, such as when the accuracy of information is in dispute, you can request that processing be restricted.
9 Protection of Minors
Access Prohibited for Those Under 21
boo88 provides services only to those aged 21 and above. We do not knowingly collect personal information from anyone under 21. We verify age at the time of account creation.
If we are informed or suspect that an account holder is under 21, we will immediately suspend that account, delete the associated information, and cancel any transactions.
A Message to Parents
Parents are advised to monitor their children's internet use. If you suspect that a minor is using boo88, please contact us.
10 Third-Party Links
The boo88 platform integrates services from game software providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and other partners. These third-party providers have their own privacy policies, which are outside our control.
We recommend that you review the respective privacy policies of these providers. boo88 is not responsible for how your information is handled by third-party services.
However, we ensure that our partner providers follow international data protection standards and use your information under the terms agreed with us.
11 Policy Changes
boo88 may update this privacy policy from time to time. Such updates may occur due to changes in business, legal requirements, or changes to our services.
Notice of Changes
Whenever there are significant changes to this policy, we will:
- Update the "Last Updated" date at the top of the page
- Send a notification to your registered mobile number or email
- Show an acknowledgment request when you log in to the platform
If you continue to use the platform after the changes, you will be considered to have accepted the new policy.
12 Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please contact our dedicated privacy support team.
Our Support Team
[email protected]
24 hours, 7 days — support available in Bengali and English
Privacy-related requests are processed as quickly as possible
You can reach us in both Bengali and English
Our Commitment
At boo88, your privacy is a priority, not a formality. We believe a safe and trustworthy gaming environment is only possible when you know your information is secure.
Do not hesitate to contact us with any concerns or questions — we are always here for you.