boo88 Terms and Conditions
Please read these terms and conditions carefully before using the boo88 platform — they form the legal basis of the agreement between you and us.
1. Introduction and General Provisions
Parties to the Agreement and Applicability
These terms and conditions ("Terms") form a legal agreement between the boo88 platform ("Platform", "Site") and every individual ("User", "you") who uses it or any of its services. These Terms apply specifically to users in Bangladesh.
boo88 is an online gaming platform that offers various entertainment services including sports betting, live casino, and slot games. By creating an account or using the services on the platform, the user is considered to have fully accepted these Terms.
Right to Modify the Terms
boo88 reserves the right to change, amend, or update these Terms at any time. Any changes will take effect as soon as they are published on this page. It is your responsibility to visit this page regularly and stay informed about updates. Continued use of the platform after any changes will be taken as acceptance of the new Terms.
2. Eligibility and Account Registration
Minimum Age Requirement
Users must be at least 21 years old to participate on the boo88 platform. Minors are strictly prohibited from taking part in any gaming activities. We reserve the right to verify age and may request proof of identity when necessary. Any account created using a false age will be closed immediately and deposited funds may be forfeited.
Accuracy of Account Information
Users must provide true, accurate, and complete information when registering an account. The following conditions apply:
- Each user may create only one account.
- Only one account per household is permitted.
- Any changes to account details must be reported to us promptly.
- If duplicate accounts are detected, both accounts may be suspended or closed.
- It is the user's responsibility to keep their login credentials confidential.
Account Security
Your account password and login details must not be shared with anyone. If you believe your account security has been compromised, contact the boo88 support team immediately. boo88 will not be held responsible for any transactions resulting from unauthorised access.
3. Deposit, Withdrawal and Payment Policy
Supported Payment Methods
boo88 currently supports the following mobile banking methods in Bangladesh:
- bKash — Bangladesh's most widely used mobile wallet
- Nagad — mobile financial service of the postal department
- Rocket — mobile wallet service of Dutch-Bangla Bank
Payment methods other than those listed above are not accepted.
Minimum Deposit and Withdrawal Limits
The applicable limits for each payment method are listed below:
- Minimum deposit amount: ৳300 (for each method)
- Minimum withdrawal amount: ৳1,000
- Standard withdrawal processing time: 10–45 minutes
Withdrawal processing may be temporarily delayed in cases of security verification or special circumstances.
Deposit and Withdrawal Terms
The following conditions apply to deposits and withdrawals:
- Only deposits from the account holder's own mobile banking number are accepted.
- Transfers from third-party accounts are not accepted.
- Withdrawals can only be made to the same account from which the deposit was made.
- In cases of money laundering or suspicious activity, the account will be suspended immediately.
- boo88 reserves the right to reject any transaction or request additional verification.
4. Bonus and Promotional Terms
Welcome Bonus Terms
New users may receive a 150% welcome bonus on their first deposit at boo88, up to a maximum of ৳20,000. Examples of bonus amounts:
- Deposit ৳1,000 → ৳1,500 bonus → total balance ৳2,500
- Deposit ৳28,000 → ৳20,000 bonus → total balance ৳48,000
Please note that the bonus amount will not exceed ৳20,000 under any circumstances.
Wagering Requirements
A 20x wagering requirement applies to the welcome bonus. Wagering is calculated based on the bonus amount only (not on the combined total of deposit and bonus).
Example: ৳1,500 bonus × 20 = ৳30,000 must be wagered before the bonus funds can be withdrawn.
- Bonus funds cannot be withdrawn before the wagering requirement is met.
- Wagering contributions may vary depending on the specific game or bet type.
- If the wagering requirement is not met before the bonus expires, the bonus will be cancelled.
- boo88 reserves the right to modify or cancel any bonus programme at any time.
Bonus Abuse Prevention
Creating multiple accounts, using another person's details, or employing artificial betting strategies for the purpose of abusing bonuses is strictly prohibited. If such activity is detected, the account will be closed and all bonuses will be forfeited.
5. VIP Programme and Rewards Policy
VIP Tiers and Benefits
The boo88 VIP programme has five tiers. Each tier offers weekly cashback and other exclusive benefits:
- Bronze: up to 0.3% weekly cashback
- Silver: up to 0.6% weekly cashback
- Gold: up to 0.9% weekly cashback
- Platinum: up to 1.2% weekly cashback
- Diamond: up to 1.5% weekly cashback
Tier Upgrade Conditions
VIP tier upgrades are determined by a user's regular gaming activity and engagement on the platform. boo88 reserves the right to change or review the criteria for determining VIP tiers, and changes may take effect without prior notice. Cashback payments may carry their own wagering requirements.
6. User Code of Conduct and Prohibited Activities
List of Prohibited Activities
The following activities are strictly prohibited on the boo88 platform:
- Using automated software, bots, or scripts to play games.
- Engaging in rude or threatening behaviour towards other players or staff.
- Exploiting technical errors or vulnerabilities in the platform.
- Conducting money laundering or suspicious financial activity.
- Creating or operating an account using a false identity or false information.
- Operating multiple accounts from the same IP address.
- Copying or distributing any platform content without permission.
Consequences of Violations
If any of the above rules are violated, boo88 may take the following actions:
- Temporarily suspend or permanently close the account.
- Forfeit all bonuses, cashback, or rewards on the account.
- Freeze or return the existing balance.
- Notify the relevant authorities in accordance with applicable law.
7. Limitation of Liability and Disclaimers
Nature of the Service
All games and betting services on boo88 are for entertainment purposes. Gaming is inherently risky and there is a possibility of financial loss. boo88 does not guarantee any specific outcome and we have no control over wins or losses.
Technical Issues
boo88 will not be held responsible for any interruption to gameplay or transactions caused by internet disconnection, server issues, third-party payment gateway problems, or other technical reasons. However, we always strive to provide a seamless and reliable service.
Third-Party Content
The boo88 platform features content from various game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. boo88 is not directly responsible for the quality or functionality of this third-party content. However, we work only with verified and reputable providers.
8. Privacy and Data Protection
Use of Personal Information
The collection and processing of users' personal information by boo88 is governed by our Privacy Policy. Your information is used solely for providing services, ensuring security, and fulfilling legal obligations.
SSL Security
The boo88 platform uses SSL encryption technology to keep all your personal and financial information secure. Our security measures follow the highest industry standards. For full details on data protection, please see our Privacy Policy.
9. Responsible Gaming
Responsible Gaming Commitment
boo88 places the highest importance on responsible gaming. We believe gaming is an entertainment activity that should be enjoyed in a controlled and mindful way. Please keep the following in mind:
- Only play with money that you can afford to lose without it affecting your daily life.
- Do not treat gaming as a source of income.
- Set limits on your time and money spent.
- If you feel you have a problem, contact our support team.
- This platform is intended for users aged 21 and above only.
For more information on responsible gaming, please visit our Responsible Gaming page.
Self-Exclusion Feature
If you feel that gaming is having a negative impact on you, you can contact our support team to request a temporary or long-term restriction on your account. boo88 always prioritises the wellbeing and protection of its users.
10. Account Suspension and Closure
Account Closure by the User
You may request to close your account at any time by contacting our support team. Before the account is closed, any ongoing bets or transactions will be completed and you will be given the opportunity to withdraw your remaining balance, subject to conditions being met.
Account Closure by boo88
boo88 may suspend or close an account for any of the following reasons:
- Violation of any clause in these Terms.
- Providing false information or identity.
- Fraudulent activity or bonus abuse.
- The account remaining inactive for an extended period of time.
- To meet legal obligations.
11. Applicable Law & Dispute Resolution
Dispute Resolution Process
For any dispute or complaint, please contact our customer support team directly first. We take all complaints seriously and work to resolve them quickly. If a resolution cannot be reached through customer support, alternative dispute resolution methods may be followed with the consent of both parties.
Intellectual Property
All content, designs, logos, trademarks, and software on the boo88 platform are the intellectual property of boo88. No material may be reproduced, distributed, or used commercially without prior permission.
Severability of Terms
If any provision of these terms is found to be invalid or unenforceable, the remaining terms will continue to be fully in effect. Failure to enforce any provision shall not be considered a waiver of that provision.
12. Contact & Support
For any questions or clarifications regarding these terms, please contact our support team. boo88 customer service is available in both Bengali and English, 7 days a week, 24 hours a day:
- Live Chat: Instant 24/7 support through the platform.
- Email: [email protected]
For more questions, you can visit our FAQ page where answers to common questions are available.